How can I help?

Within two business days, usually sooner. If you have not heard back after that, your message probably hit a spam filter — send it again.

Purchases go through Apple, so refunds do too. Request one at reportaproblem.apple.com. If Apple turns you down and you think that is wrong, email me and I will help you appeal.

Your device model, iOS version, the app version from the Settings screen, and the steps that trigger it. A screen recording is worth a hundred words.

Ask. I keep a public-ish backlog and requests from real users move to the top of it far more often than my own ideas do.

Deleting the app removes everything stored on the device. If an app syncs through your iCloud account, deleting it there removes the copy too. Check the app privacy policy for specifics.